about us

At Arctic Heating & Cooling, we pride ourselves on being honest, reliable, and offering the best customer experience in our industry. 

We promote healthy living through having the best air quality possible. We prioritize efficiency and sustainability, and make sure that every single product we install is the best option on the market, and the best option for each specific customer and home.

Arctic Heating & Cooling is led by Randall Oliver, a NATE certified technician who has been in the heating and air conditioning industry for more than 30 years.  

Contact us today for a free estimate and see the Arctic difference!

870-321-5235

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Frequently asked questions

Frequently asked questions

What does HVAC stand for?


Heating, Ventilation, Air Conditioning




What regular maintenance do heating and air conditioning systems need?


The most important part of HVAC maintenance is maintaining unrestricted air flows. Dust, dirt and debris are an HVAC system's worst enemies. Whether it's an indoor or outdoor
unit, you must keep all filters clean and heat exchangers and coils free of restrictions.
We recommend that your heating and cooling system be checked and serviced twice a
year; ideally a spring and autumn tune-up.

We also recommend that you change your filter regularly, depending on the type of filter
you have. This alone acn eliminate many of the most common problems that need fixing
and can significantly reduce the likelihood of a serious breakdown. Arctic Heating and Cooling is dedicated to making sure your maintenance needs are met
regularly and that any potential problems are promptly identified.




How do I know if my system is working properly?


Is it making strange noises?
Is it cooling or heating all areas of your home sufficiently?
Has it been taking longer to cool down or heat up?
Have your utility bills been rising for no apparent reason?

Any of these are signs that you may have a problem that needs service. In most cases,
the longer you delay, the worse any underlying problems will get. So be sure to contact
Arctic Heating and Cooling to check out your system whenever you notice anything out
of the ordinary.




At what temperature should I set my thermostat?


Temperature settings depend on the time of year and your personal preferences. In the
summer, the average temperature setting is 75°-80°. In the winter 68°-72° is the norm.

Remember, when leaving your house; try to avoid drastic temperature changes. Do not
set your temperature back more than 5°; this will cause your unit to work harder to
achieve the desired temperature setting.




How do I know whether my system needs to be
repaired or replaced?


While this is not an easy question to answer, here are some factors to consider: 1. The age of the current system. Today, any system that is more than ten years old
is probably behind the times in terms of efficiency. 2. Does the current system provide the level of comfort that you want? There is a
growing difference between “builder grade” and consumer choice in what a system
can offer in terms of comfort and convenience. 3. How much will the repairs cost…and how many more repairs will you need in the future? Is keeping an older system
operational worth the time, the money and the inconvenience? Sometimes you need
to know when to cut bait and say goodbye to your old heater or air conditioner. At Arctic Heating and Cooling, we can work with you to prepare a side-by-side cost-benefit analysis so that you can compare whether it is more advantageous for you to
keep your current system or replace with a newer one.




Is there anything I should check before calling for service?


Check to be sure that the air conditioner or furnace is turned on. Check that the breakers and the disconnects are turned on and be sure the thermostat is set correctly. Also make a note of any strange noises or smells.




How often should I replace my filter?


While the answer varies from home to home, Arctic Heating and Cooling recommends changing your filter(s) every 30 days. They are relatively inexpensive to replace and will help prolong the life of your heating and air conditioning system.





Contact Us Now

Call: 870-321-5235

6227 AR-5

Mountain Home, Arkansas 72753

© 2019 by Arctic Heating and Cooling

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